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Accessing ACEMAPP/Immunitrax Question: How can a student access ACEMAPP or Immunitrax? Answer: Access to ACEMAPP/Immunitrax is provided outside of the classroom environment. Clinical coordinators are responsible for sending students an email to
Modified:
10/9/2017
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#47978
ACEMAPP Support Contact Information Question: Who can I contact for ACEMAPP technical issues? Answer: All technical issues for ACEMAPP are handled directly by ACEMAPP Support. Regular business hours are Monday-Friday 8AM - 5PM EST Toll Free: (844)
Modified:
10/15/2017
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#47979
Add To Java Exception Site List Question: How do I add websites to the Java exception site list? Answer: To add sites to the Java exception site list, perform the following: 1. Open the Java Control Panel (See link in Additional Information section)
Modified:
12/20/2015
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#42097
Adding Visual Aids to Bongo Presentations Question: How do I add visual aids or Microsoft Office PowerPoint slides to Bongo presentations? Answer: To add visual aids or Microsoft Office PowerPoint slides to a Bongo presentation follow the steps
Modified:
8/28/2019
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#45110
Assistive Technology Software Resources Question: What resources are available for assistive software? Answer: Please see the assistive technology software resources listed below: • Dragon Naturally Speaking: Speech Recognition Software - Nuance
Modified:
3/8/2016
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#31968
Assistive Technology Technical Support Question: What technical support assistance is offered for assistive technology software? Answer: The Technical Assistance Center provides support for many assistive technology programs including screen...
Modified:
12/10/2018
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#37085
Audio recording on computer with no microphone Question: How to do a audio recording on computer with no microphone? (Windows computer) Answer: To do audio recording on your computer with no microphone preform the following: Method One: 1) plug your
Modified:
12/29/2016
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#47307
Blackboard Mobile App Sign-in Question: Does Blackboard have a mobile app? Answer: Yes, Blackboard is a mobile app designed specifically for those students who prefer to engage using mobile. This app is downloaded separately from the UOPX app and is
Modified:
2/26/2020
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#47754
Bubbl.us Account Question: How do I sign up for a bubbl.us account mind map? Answer: To sign up with bubbl.us preform the following steps: 1. Click on link in classroom https://bubbl.us/ 2. Click on REGISTER 3. Input First, Last Name (optional)...
Modified:
11/8/2016
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#47076
Cannot Activate IBM SPSS Software on Apple Macintosh Symptom: I am unable to activate SPSS on my Macintosh and receives the following error message: The trial has expired Cause: SPSS software was not activated within the trial period. Resolution: To
Modified:
7/26/2016
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#46912
Cannot Install Apps Outside of the Store in Microsoft Windows 10 Symptom: When trying to install a program or app in Microsoft Windows 10, I receive the following error message: Your PC's settings only let it install verified apps from the store
Modified:
12/7/2018
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#48007
Cannot Update VitalSource Bookshelf Book List Symptom: When signing into the VitalSource Bookshelf application on my computer, I receive the following error message: Vitalsource bookshelf was unable to update your book list. Failed to install...
Modified:
4/16/2020
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#51194
Change Languages in Vitalsource Question: How do I Change Languages in Vitalsource? Answer: To change Bookshelf language settings online: 1. navigate to the sign in page at bookshelf.vitalsource.com 2. Tap\Click on the "English" drop down at the
Modified:
1/20/2017
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#47365
Compress a Video Using Handbrake Question: How to compress a video using Handbrake? Answer: To compress a video using Handbrake, please perform the following: 1. Download Handbrake from https://handbrake.fr/ 2. Open Handbrake 3. Drag the video file
Modified:
10/8/2019
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#48310
Contacting Sage 50 Support Question: How do I contact Sage 50 support? Answer: To contact Sage 50 (formally known as Peachtree), use the following information: Website http://na.sage.com/sage-50-accounting-us/ Phone Customer Service: 1-877-481-0341
Modified:
1/2/2015
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#32019
Convert Audio File To A Different File Type Question: How can I change the audio file type to a supported file type? Answer: For steps to convert an audio file type using iTunes, use the following link: • https://support.apple.com/en-us/HT204310
Modified:
1/29/2017
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#47154
Convert Google Docs files to Word (or PDFs) Question: How do I convert Google Docs files to Word (or PDFs) ? Answer: To convert Google Docs file to a Word doc preform the following: 1. Open the file in Doc that you want to convert to Microsoft Word.
Modified:
1/20/2017
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#47364
Creating a Wiki Question: How do I create a wiki? Answer: To create a Wiki, please see the following related links: • http://computers.tutsplus.com/tutorials/how-to-build-your-own-wiki--cms-19772 • http://www.wikihow.com/Start-a-Wiki •
Modified:
11/14/2016
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#47132
Definition of Buffering Question: What is buffering? Answer: Definition of Buffering: Preloading data into a reserved area of memory (the buffer). In streaming audio or video from the Internet, buffering refers to downloading a certain amount of...
Modified:
1/4/2016
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#44853
Deleting a Frame or Slide in a Prezi Presentation Question: How do I delete a frame or a slide in a Prezi presentation? Answer: To delete a frame or slide go to Prezi support knowledge base: https://prezi.com/support/article/creating/frames-slides/
Modified:
5/31/2017
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#47663
DirectX Error Downloading VitalSource Bookshelf Symptom: When attempting to download the VitalSource Bookshelf, on Windows XP or Vista, the following error occurs: Error: Setup has detected that your graphics hardware or driver do not support the
Modified:
5/8/2018
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#46689
Download VitalSource Bookshelf as a eBook Question: How do I download VitalSource book as a Portable Document Format (PDF) eBook? Answer: To download the book as a PDF, perform the following: 1. Go to Full Syllabus 2. Click See Full Course Overview
Modified:
3/15/2016
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#46393
Downloading MySQL Question: How do I download MySQL? Answer: There are a few classes that you will be required to install MySQL. Follow the steps below to find download instructions: 1. Click the Software Download Instructions: MySQL TM Version 5.6
Modified:
11/14/2017
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#47650
eBook Page Numbers Question: Why does my eBook page number and navigation differ from other eBooks? Answer: It is possible that the VitalSource eBook you are using is a W. W. Norton Publication. The publisher can be identified by opening the table...
Modified:
1/13/2017
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#47344
eBooks are Missing in VitalSource Bookshelf Symptom: The only eBook available in the VitalSource Bookshelf is titled "Where are my Books?" Cause: VitalSource Bookshelf for Windows – Required Update Resolution: VitalSource made security enhancements
Modified:
10/23/2017
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#48019
Enable Java Plug-in on an Apple Macintosh Question: How do I enable the Java plug-in while using an Apple Macintosh? Answer: Apple Safari version 12 no longer supports Java. To enable the Java plug-in for Apple Safari version 11 and earlier, perform
Modified:
9/23/2018
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#42300
Error Installing OCP Exam Software on Windows 8 Symptom: When downloading and installing the OCP Exam software, for PRG/421, the following error occurs: The application could not be installed because the installer is damaged. Try contacting the
Modified:
12/11/2017
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#47123
Error When Installing Oracle Database 11g Express Edition Symptom: When student tries to install Oracle Database 11g EX edition, the install wizard shows: Checking for Oracle XE Service Instance: Failed Cause: • OracleServiceXE is already running
Modified:
7/15/2016
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#46874
Google Drive Support Question: How can I get help with Google Drive (formerly Google Docs)? Answer: For help with Google Drive, see the following related link: • https://support.google.com/drive/?hl=en#topic=14940 Additional Information: There is
Modified:
11/14/2016
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#47135
Guide to VitalSource Bookshelf Platforms Question: Which VitalSource client is right for me? Answer: Please refer to the following chart for a side by side comparison: Feature / Functionality Online Desktop Mobile First access of each title
Modified:
5/9/2017
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#47626
